UnitedHealthcare companies now offer individual health insurance in 17 states through the public and private insurance exchange system. 

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 OnlineNavigator independent
enrollment support is
provided by Freedom Benefits 
OnlineAdviser support

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Why choose OnlineNavigator?

OnlineNavigator provides a superior personal service option for individuals using an online health insurance service or insurance exchange. The service is operated by Tony Novak, an independent life and health insurance producer licensed in all 50 states and the District of Columbia. Over the past 24 years, Novak has helped more than 50,000 users find the best health insurance online. He maintains an A+ rating with the Better Business Bureau and is recognized within the financial adviser community as an advocate for consumer choice. More information about the adviser is available on the Freedom Benefits Insurance Exchange and TonyNovak.com

New users are often surprised by the prompt friendly and knowledgeable service that is rarely found in any form of business today. We know that if you try our service, you'll be impressed and we hope that you tell your friends and neighbors about OnlineNavigator. We rely primarily on positive personal referrals for continued growth.

Email and Web-based support

Most insurance enrollment questions are addressed by email or Web-based support. Email and Web-based is the preferred method of support for the insurance exchange for many reasons:

  • available 24/7
  • an affordable price for experienced personal professional service
  • accessible via cell phone and mobile browsers
  • lowers overall response time
  • information provided is verifiable
  • advisers can collaborate with others if necessary
  • written advice can be referenced at a later date
  • allows for inclusion of links and attachments to address specific questions
  • provides a high level of security of personal information
  • written follow-up confirmations reduce the possibility of miscommunications and misunderstandings about insurance
So if you have a few questions about the information you found online, shoot us an email or submit a request form for fast and reliable help.

Telephone and video support

Telephone support with a screen-sharing video option is available on request for those who prefer a conversational approach to their health insurance decisions. See OnlineNavigator.org to submit a request.

You may find it easy to find and enroll in a health plan using only the resources readily available online. But it's good to know that professional help is available when you need it. The choice is always yours.

Change of agent policy

You should be aware that UnitedHealthOne does not allow you to change the selected agent once selected online. For example, if you initially enroll at an Ehealth or government Web site you cannot later receive support from another agent. OnlineNavigator support is available regardless of the agent selected. So please consider the choice of professional support now before you enroll online.

See "Why choose UnitedHealthcare?" for additional tips and information on selecting your coverage.

OnlineNavigator and OnlineAdviser are trademarks of Freedom Benefits, P.O. Box 333, Newport NJ 08345, (800) 609-0683. UHCenrollment.com service is provided by Tony Novak, CPA, MBA, MT, who is not an employee, agent or producer for UnitedHealthcare companies. Other company names, products or trademarks are not affiliated with OnlineNavigator, OnlineAdviser or Freedom Benefits. The opinions expressed are those of the author and do not express the views of any other company. Content on this Web site is not meant as an offer to sell insurance or any other financial product. This is an independent service not affiliated with any government agency or state-run health insurance exchange.

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